Byom! for restaurants
Customer feedback surveys for restaurants
On the floor, you never know if a guest left happy until you read the Google review — and by then it's too late.
Live survey
What did you think of the food temperature and presentation?
How would you rate the speed of service at your table?
Would you recommend this restaurant to a friend?
What happens to your restaurant without Byom!
A guest unhappy with the service or the wait rarely complains in the moment: they leave quietly and post a negative review on Google instead of telling the waiter.
It's hard to know if a one-off issue (a cold dish, a poorly served table) is isolated or repeats, because no one centralizes the verbal complaints floor staff hear.
Capturing a guest's email to bring them back with offers or a birthday reminder depends on asking by hand at the till, and it's lost most of the time.
A sample survey for your restaurant
100% customizable: use these questions, or write your own.
What did you think of the temperature and presentation of the dishes?
How would you rate the speed of service at your table?
How would you rate the value for money?
Would you recommend this restaurant to a friend or family member?
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Businesses already using Byom! for restaurants
“With Byom! we know the moment something's gone wrong at a table, without waiting to read it in a review.
Ignacio Cecilia
Pizzería Straperlo
“The survey is so quick that almost every guest fills it in before leaving. We never had that information before.
Baltasar Ruíz
Restaurante Quintana, Valencia
Frequently asked questions
Can I customize the survey questions?
Yes, 100%. Use our sample questions or write your own, plus extra fields like an open comment, phone number, zip code, who served the customer, or age range.
How long does it take a customer to answer?
With 5 questions plus any extra fields you choose, it averages 30 seconds. That's the key to getting a response: any longer and customers won't finish it.
Do I need a tablet at every table or counter?
No. A single tablet can handle hundreds of customers a day — businesses seeing over 1,000 people daily use just one device. You can also send the survey by QR, SMS, WhatsApp or email with no physical device at all.
Do customers actually agree to answer?
Yes: since it only takes 30 seconds and requires no app download (it opens straight in the browser), acceptance rates are far higher than with long, traditional surveys.
Can you really capture customers' emails?
Yes. When the request is placed well within the survey, between 30% and 60% of customers leave their email — letting you build your own database for email marketing without relying on anyone else.
Ready to find out what your restaurant's customers think?
Set up your first survey today. No contract, no tech skills needed.
From €9.99/mo per establishment ·see pricing