Byom! for real estate agencies
Customer feedback surveys for real estate agencies
A client who views a property and never calls back rarely explains why they went cold.
Live survey
How would you rate the service during the viewing?
Did the property match what you were looking for?
How would you rate the info on price and terms?
What happens to your agency without Byom!
Without that feedback, the agent doesn't know whether it was the property, the price, or the viewing itself that didn't land with the client.
With several agents at one agency, there's no way to compare who's closing viewings better without asking the client directly.
Following up after a viewing depends on having the client's email or phone properly captured from the first contact, not jotted down in a notebook.
A sample survey for your agency
100% customizable: use these questions, or write your own.
How would you rate the service you received during the viewing?
Did the property match what you were looking for?
How would you rate the information you received on price and terms?
Leave us your email to receive new listings that match what you're after
Frequently asked questions
Can I customize the survey questions?
Yes, 100%. Use our sample questions or write your own, plus extra fields like an open comment, phone number, zip code, who served the customer, or age range.
How long does it take a customer to answer?
With 5 questions plus any extra fields you choose, it averages 30 seconds. That's the key to getting a response: any longer and customers won't finish it.
Do I need a tablet at every table or counter?
No. A single tablet can handle hundreds of customers a day — businesses seeing over 1,000 people daily use just one device. You can also send the survey by QR, SMS, WhatsApp or email with no physical device at all.
Do customers actually agree to answer?
Yes: since it only takes 30 seconds and requires no app download (it opens straight in the browser), acceptance rates are far higher than with long, traditional surveys.
Can you really capture customers' emails?
Yes. When the request is placed well within the survey, between 30% and 60% of customers leave their email — letting you build your own database for email marketing without relying on anyone else.
Ready to find out what your agency's customers think?
Set up your first survey today. No contract, no tech skills needed.
From €9.99/mo per establishment ·see pricing