Byom! for academies & training centers
Customer feedback surveys for academies & training centers
An unhappy student rarely says so out loud — they just don't sign up for the next term.
Live survey
How would you rate the content and usefulness of the class?
How would you rate the instructor's explanation?
Would you recommend this course to someone else?
What happens to your academy without Byom!
A student unhappy with an instructor or the pace of a class rarely says so, and that quiet dissatisfaction turns into drop-out once the course ends.
With several instructors and groups, it's impossible to know whether a course's rating depends on the content, the instructor, or both, without asking.
Capturing parents' or adult students' email is essential for announcing new intakes, and today it depends on the paper enrollment form.
A sample survey for your academy
100% customizable: use these questions, or write your own.
How would you rate the content and usefulness of today's class?
How would you rate the instructor's explanation?
Would you recommend this course or academy to someone else?
Leave us your email to hear about new intakes
Frequently asked questions
Can I customize the survey questions?
Yes, 100%. Use our sample questions or write your own, plus extra fields like an open comment, phone number, zip code, who served the customer, or age range.
How long does it take a customer to answer?
With 5 questions plus any extra fields you choose, it averages 30 seconds. That's the key to getting a response: any longer and customers won't finish it.
Do I need a tablet at every table or counter?
No. A single tablet can handle hundreds of customers a day — businesses seeing over 1,000 people daily use just one device. You can also send the survey by QR, SMS, WhatsApp or email with no physical device at all.
Do customers actually agree to answer?
Yes: since it only takes 30 seconds and requires no app download (it opens straight in the browser), acceptance rates are far higher than with long, traditional surveys.
Can you really capture customers' emails?
Yes. When the request is placed well within the survey, between 30% and 60% of customers leave their email — letting you build your own database for email marketing without relying on anyone else.
Ready to find out what your academy's customers think?
Set up your first survey today. No contract, no tech skills needed.
From €9.99/mo per establishment ·see pricing