Byom! for bingo halls & gaming venues
Customer feedback surveys for bingo halls & gaming venues
A player unhappy with the atmosphere or the service simply picks another venue next time, without complaining.
Live survey
How would you rate the atmosphere and comfort of the venue?
How would you rate the service from floor and bar staff?
How would you rate the value for money of the drinks?
What happens to your venue without Byom!
A player unhappy with the atmosphere, bar service, or floor staff rarely complains on the spot.
With several shifts and sessions a day, it's hard to know if a problem always repeats at the same time slot without recurring data.
Loyalty promotions or special-session alerts depend on a contact that today is rarely captured systematically on the floor.
A sample survey for your venue
100% customizable: use these questions, or write your own.
How would you rate the atmosphere and comfort of the venue?
How would you rate the service from floor and bar staff?
How would you rate the value for money of the drinks?
Leave us your email to hear about special sessions and promotions
Frequently asked questions
Can I customize the survey questions?
Yes, 100%. Use our sample questions or write your own, plus extra fields like an open comment, phone number, zip code, who served the customer, or age range.
How long does it take a customer to answer?
With 5 questions plus any extra fields you choose, it averages 30 seconds. That's the key to getting a response: any longer and customers won't finish it.
Do I need a tablet at every table or counter?
No. A single tablet can handle hundreds of customers a day — businesses seeing over 1,000 people daily use just one device. You can also send the survey by QR, SMS, WhatsApp or email with no physical device at all.
Do customers actually agree to answer?
Yes: since it only takes 30 seconds and requires no app download (it opens straight in the browser), acceptance rates are far higher than with long, traditional surveys.
Can you really capture customers' emails?
Yes. When the request is placed well within the survey, between 30% and 60% of customers leave their email — letting you build your own database for email marketing without relying on anyone else.
Ready to find out what your venue's customers think?
Set up your first survey today. No contract, no tech skills needed.
From €9.99/mo per establishment ·see pricing