+1 million surveys completed
Know what your customers think before they walk out the door
30-second satisfaction survey on tablet, QR, SMS, WhatsApp or email. No apps, no tech skills required, and email capture built in to help you sell more.
Live survey
How would you rate the service you received?
Would you recommend this business?
How long did you wait to be served?
+1 million
users have already answered a Byom! survey
30 sec.
average time to complete the survey
30-60%
email capture rate when asked the right way
100%
customizable to your business, no limit on extra questions
Everything you need to listen to your customers
Trusted by more than 1 million users across every kind of business.
30-second surveys
5 questions plus any extra fields you choose: comments, phone number, zip code, who served you, or age.
100% customizable
Create your own questions and fields, in any language, tailored to your business.
No apps, no downloads
Works on tablet, smartphone or PC straight from the browser. Compatible with Android and iOS.
Multi-channel
In your venue with a tablet, or remotely by QR, SMS, WhatsApp or email.
Email capture
Between 30% and 60% of your customers leave their email when asked at the right moment.
Reporting dashboard
Everything in panel.byom.es, with custom reports by staff member, location or time period.
It's this simple with Byom!
Your customer answers in 30 seconds
On a tablet in your venue, or from their phone via QR, SMS, WhatsApp or email — no download required.
They rate, comment and leave their email
Easy-to-understand smiley-face questions, an open comment field, and contact capture.
You see it all on your dashboard
Real-time reports at panel.byom.es, broken down by staff member, location or date.
Choose how your customers receive it
Same questionnaire, five ways to deliver it. Switch between them:
Tablet in your venue
Customers respond right after their visit, on a tablet at the counter, table or exit. No download required.
One simple price, forever
No small print, no surprises, no contract.
Byom! fits your industry
The survey can be answered on-site or sent remotely, so it works for any business with customers.
Businesses already listening to their customers with Byom!
“With Byom! we know the moment something's gone wrong at a table, without waiting to read it in a review.
Ignacio Cecilia
Pizzería Straperlo
“In 30 seconds the customer tells us what they never used to tell us before. It's changed how we run the floor.
Enrique Espinar
Tapería Hispania
“Now we know what customers who walk into the store really think, and we've started building our own email list right at the counter.
Cristina Arnal
The Easy Way
“The survey is so quick that almost every guest fills it in before leaving. We never had that information before.
Baltasar Ruíz
Restaurante Quintana, Valencia
Frequently asked questions
Can I customize the survey questions?
Yes, 100%. Use our sample questions or write your own, plus extra fields like an open comment, phone number, zip code, who served the customer, or age range.
How long does it take a customer to answer?
With 5 questions plus any extra fields you choose, it averages 30 seconds. That's the key to getting a response: any longer and customers won't finish it.
Do I need a tablet at every table or counter?
No. A single tablet can handle hundreds of customers a day — businesses seeing over 1,000 people daily use just one device. You can also send the survey by QR, SMS, WhatsApp or email with no physical device at all.
Do customers actually agree to answer?
Yes: since it only takes 30 seconds and requires no app download (it opens straight in the browser), acceptance rates are far higher than with long, traditional surveys.
Can you really capture customers' emails?
Yes. When the request is placed well within the survey, between 30% and 60% of customers leave their email — letting you build your own database for email marketing without relying on anyone else.
Does it work for any type of business?
Yes. Byom! Satisfacción is already used in restaurants, hotels, shops, transport, bakeries, clinics and even government offices — any business with customers who wants to know their opinion, whether in person on a tablet or remotely by email, SMS or QR.
Ready to find out what your customers think?
Set up your first survey today. No contract, no tech skills needed.
From €9.99/mo per establishment ·see pricing